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NAIROBII Membership

Contact us

Questions about the membership, the four services, a request you have already sent, or anything else — write to us here and we will reply personally.

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One note at a time, up to 5 an hour from the same connection. We reply by email; we publish no phone number and no postal address, and we do not send text messages.

What happens to your note

  • It is stored on our own side first, so it is never lost if another system is down.
  • It becomes a ticket for the team to work from, and we reply to the email you gave.
  • It is read by the Galaxvend team only. We do not sell your details and we send no third-party marketing — see the Privacy page.
  • For a request that needs the team to do something — a stay, a housing consultation, an experience plan or logistics — the Get Help page explains the member-area forms, which are the quickest route.